Our staff are working hard in these difficult times, so remember to be #BeKind   

COVID VACCINES - Please wait for contact from the NHS...

We are very excited to learn that vaccines are now being rolled out across the UK.

Please wait to hear from NHS England or from New Pond Row regarding when vaccines may be available more locally.

We are still awaiting central NHS guidance and it may be a few weeks still before we have more news to share.

The NHS will follow medical guidance about who will be offered the vaccine and in which order - based upon medical priority.

Please make sure that you continue to follow guidance to wear a mask, wash your hands and keep a 2 metre space to help prevent spreading COVID

Thank you

  Welcome to New Pond Row Surgery

PLEASE DO NOT COME TO THE SURGERY UNLESS YOU ARE INVITED 

Please wear your own mask or face covering.

If you require urgent Medical Advice out of surgery hours 

Please call NHS 111 service

Covid testing 119

Please call 999 if you feel it may be life threatening 

It is our pleasure to offer good care in the heart of the community. We are committed to providing the best possible care with the resources available to us. We aim to be Safe, Effective, Responsive, Caring and well-led as directed by our governing framework and our regulators the Care Quality Commission and we have been rated as good by the Care Quality Commission

Our duty of care extends widely and we believe that every child and vulnerable adult has the right to be safe. We are committed to safeguarding all our patients and staff.  If you have personal concerns or would like to share concerns about welfare of child or adult, we have a dedicated member of our team who, supported by our partner organisations, can work with you.

Formal statements required for us to remain compliant:-

New Pond Row has been rated as good by CQC  CQC REPORT OCTOBER 2018

Our Website is changing constantly and we welcome your feed back 

If you feel you need to complain or send a compliment please click on complaints process for further information Complaints procedure

We are continuing to develop our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients.

IMAGES SENT TO THE PRACTICE: Please be aware we do not want to receive images of children under the age of 16 years of age. We recommend that online consultations, undertaken on behalf of children under the age of 16 or vulnerable adults, requiring visual diagnostics (image or video) of an intimate area (genitals, anus, breasts) are not undertaken.

PLEASE NOTE ANY IMAGES SENT TO THE PRACTICE WILL BE STORED IN YOUR CLINICAL RECORDS PERMANENTLY 

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Link for patients who's first language is not English advice on coronavirus 

https://www.westsussex.gov.uk/fire-emergencies-and-crime/coronavirus-covid-19-advice-and-information/coronavirus-keep-west-sussex-safe-campaign-resources/#posters